A term used to describe internet etiquette; basically an attempt by
serious fans to set rules for online conversations.
A group of computers linked together by a common communications
One of the more than thousands of discussion groups on the internet where
people with similar interests can post messages. Also called Usenet groups.
Off-Line Order Processing
Capture of order and credit card information for later
authorization and transaction
processing through a traditional card swipe terminal or through a computer.
Technically, on line describes one's computer being connected
to other computers. Regarding the internet, on line means one is connected to the internet.
On Line Service
Serices such as America Online, Compuserve, the Microsoft Network, and
Prodigy that provide their members specific services. Originally these on line services provided E-Mail, discussion
groups, and proprietary information. Many confuse these services as the internet.
An email message notifying a customer that an order
has been received and will be
Order Management System
A system that accepts orders and initiates
a process that results in the outbound shipment
of a finished good.
A set of technical rules and standards for computer communication. Without protocols,
computer networks could not exist since computers would not communicate with each other in an intelligible manner.
Real Time Credit Card Processing
On-line authorization of a credit card number in real time informing the merchant that the
card has been approved. Currently CyberCash is the
leading electronic payment system for processing transactions electronically.
World Wide Web sites that allow users to search for specific
web sites by typing key words or phrases. Popular search sites include Yahoo, Alta Vista, Excite, Lycos, WebCrawler,
HotBot, and many others. Some of these search sites are simply web directories. Web directories only include in
their search those sites which have been listed in their directory. Others are called search engines, which include those
web sites which someone registers with the search site and other web sites which the search engine finds on the web as
a part of its own robot searching software.
A server using software that protects the privacy of electronic
transactions conducted on the internet. Currently, VeriSign is the leader in secure
server certificate technology.
A computer on the internet so called because it serves up files and
information to internet users (also called clients). Most people dial into by modem or over a network to connect to a server
which provides access to the internet. Christ-Centered Mall is located on a server and is available to everyone on the web
24 hours a day, 7 days a week.
Once the goods have been shipped to the customer,
the merchant can key a transaction for
settlement at which time the customer's credit card is charged for the transaction and the
proceeds are deposited into the merchant account.
Secure Socket Layer is an encryption
technology on the server that scrambles important data such as credit card numbers
and order information when it is being stored or passed from one computer to
An email message that notifies a customer
that an order has been shipped.
A software program which maintains information
about the customer during a shopping trip to produce a seamless shopping experience.
Creates an "on-line shopping cart" that adds items, tracks sales tax, and calculates shipping charges.
Mercantec is one of the
leading software companies providing shopping cart technology.