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Order Status Description


 To find out when you will receive an item,
 you need to consider the availability of
 the item you ordered, the order processing
 time, and your shipping option.

 Order Processing Time

 Order processing time refers to the time
 required to fill your order and process your
 payment. In the winter months, numerous
 orders accumulate over a short period of
 time, so order processing may take longer.

 If you would like to avoid a lag time, you can
 add a $10.00 in-house rush fee and we will put
 your order ahead of the others.

 Approximate Delivery Time

 With standard shipping, you can expect to
 receive your shipment at your front door
 anywhere from 7 to 14 days after you place
 your order. Items which are out of stock
 may take a week or two longer.

 The most common reasons for availability
 delays are as follows:
  • The Publishing House is behind in their framing production or is waiting to receive more framing materials.

  • The Publishing House is waiting for the artist to come in and sign newly printed art.

  • The Publishing House has not yet set a ship date on a new release.

  • One of our suppliers currently does not have a particular item in stock.
 Please note: All customers will be notified
 via e-mail or telephone if their order will be
 delayed beyond the normal delivery time.

 Delayed Orders

 If you have waited longer than 3 days
 without receiving any order confirmation or
 shipping status, please submit a tracking

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